Shipping & Return Policy

At Calm & Co., we are committed to delivering your order as quickly and efficiently as possible! Below you'll find everything you need to know about how your order is processed, shipped, and how we handle returns.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you’ll receive a confirmation email with your tracking information.

📩 Keep an eye on your inbox and your spam folder too. You can search for “Calm & Co.” to make sure you don’t miss it!

Shipping Time

Our current estimated delivery time is 7–10 business days, depending on your location, customs processing, and carrier delays. Due to a high volume of shipments, USPS and UPS may take longer than usual to process orders. If you're in a hurry, we also offer priority processing and express shipping options at checkout perfect if you need your order ASAP. We appreciate your patience as we work to get your order to you as soon as possible.

Returns & Exchanges

We want you to love your purchase no stress, no hassle. If something’s not quite right, here’s how we make it right:

  • You can request a return or exchange within 14 days of delivery.

  • Items must be unworn, unwashed, and in original condition with tags attached.

  • If the item arrived damaged, defective, or not as described, we’ll make it right  either with a replacement or a full refund.

To initiate a return or exchange, simply email us at calm.co.customers@gmail.com with your order number and reason for return. Our team will respond within 1–2 business days with next steps.