Terms and Conditions
Welcome to Calm & Co. By accessing or using our website, placing an order, or interacting with our content, you agree to be bound by the following Terms and Conditions. These terms are designed to protect both you as the customer and us as the merchant, in accordance with applicable laws in the United States and the state of Florida.
Please read this carefully before making a purchase. If you do not agree to these terms, you should not use our website or place an order.
1. Use of Our Website
Calm & Co. offers an online shopping platform where customers can browse and purchase our products. You agree to use our website for lawful purposes only. Any unauthorized use, including but not limited to data scraping, hacking, or fraudulent activity, is strictly prohibited and may result in legal action.
You may not use our site to violate any applicable laws, infringe on the rights of others, or transmit harmful content.
2. Orders and Payment
All purchases made through our website must be paid in full at the time of checkout. We accept various forms of payment, including major credit/debit cards and secure third-party processors such as Shopify Payments and PayPal.
We reserve the right to cancel or refuse any order for reasons including product availability, suspected fraud, errors in pricing, or incorrect order details. If your order is canceled, we will notify you and issue a refund where applicable.
3. Product Descriptions and Availability
We strive to provide accurate descriptions and images of all products listed on our site. However, we do not guarantee that all details — including colors, fit, or product availability — will be perfectly accurate or reflect every user’s experience. If a product is out of stock or discontinued, we may offer a replacement or refund at our discretion.
4. Shipping and Delivery
All orders are processed within 1–3 business days unless otherwise stated. Shipping times may vary depending on your location and chosen shipping method. While we do our best to ensure timely delivery, Calm & Co. is not liable for delays caused by shipping carriers, weather, or events beyond our control.
A tracking number will be provided via email once your order ships. Please refer to our Shipping & Returns Policy for more details.
5. Returns and Refunds
We want you to love your order. If you’re not satisfied, you may return or exchange eligible items within 30 days of delivery. Returned items must be unused, in original condition, and with all tags attached.
To start a return, please contact us at calm.co.customers@gmail.com with your order number and reason for return. We reserve the right to refuse returns that do not meet our policy standards.
6. Intellectual Property
All content on our website — including text, images, logos, graphics, and product names — is the property of Calm & Co. and is protected by U.S. copyright, trademark, and intellectual property laws. You may not use or reproduce any part of our content without prior written consent.
7. Privacy and Data Use
Your privacy is important to us. By using our site, you consent to the collection and use of your personal information as outlined in our Privacy Policy. Calm & Co. complies with applicable U.S. and Florida privacy regulations and does not sell your personal data.
8. Limitation of Liability
To the fullest extent permitted by law, Calm & Co. shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. This includes, but is not limited to, issues with product performance, delays in shipping, or third-party service errors.
9. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of Florida and the United States of America. Any disputes arising under or related to these terms shall be resolved exclusively in the state or federal courts located in Florida.
10. Changes to These Terms
Calm & Co. reserves the right to update or modify these Terms and Conditions at any time. When changes are made, we will revise the “Effective Date” at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.
Contact Us
If you have any questions about these Terms and Conditions, please don’t hesitate to contact us:
Calm & Co.
Email: calm.co.customers@gmail.com
Thank you for being a part of the Calm & Co. community. We’re honored to serve you.
